Contact on WhatsApp

None of this is a condition for writing. If you can already answer these five points, the first conversation goes much further.

1. 01

   Where you are

   Which country, and which city if you are already in Brazil. The starting point changes the route: the consulate, when the person is abroad, or the Federal Police, when they are already here.

2. 02

   Which document or status

   A visa, a residence authorisation, a CRNM, a filing receipt, or nothing yet. Say how long the document is valid for, using the date printed on it.

3. 03

   Request, notice or decision

   If you received a request for documents, a notice or a decision, give the date you received it. Administrative deadlines run from dates, and that is what sets the order of the work.

4. 04

   A tie to a Brazilian

   A Brazilian spouse, partner, child or parent, where that applies. The tie changes which route is available and what has to be evidenced.

5. 05

   What has already been filed

   Applications already made, filing receipts, case numbers and appointment dates. This shows which stage the situation is at before any new step.

Please do not send personal or sensitive documents before they are asked for: the conversation sets out what to send, when and through which channel.

Consultations take place in Portuguese. A Portuguese-speaking partner or relative is welcome to take part.